Walmart, colloquially known as the world’s largest retailer, is no stranger to embracing cutting-edge technology. From self-checkout counters to same-day delivery options, the retail giant has consistently pushed the boundaries to enhance its customers’ shopping experience. However, it seems that Walmart is now taking its technological advancement a step further by embracing agentic artificial intelligence (AI).

Agentic AI, also known as autonomous AI, refers to machines or systems that have the ability to act independently and make decisions based on their own understanding and analysis of data. This advanced form of AI is being increasingly adopted by businesses across various industries, and Walmart is no exception.

So, what exactly is Walmart planning to do with agentic AI? And how will it benefit the company? Let’s dive into the details.

Walmart plans to use agentic AI to improve its supply chain management. With thousands of products being delivered to its stores every day, managing inventory levels and ensuring timely restocking can be quite a challenge for the retailer. This is where agentic AI comes into play. By analyzing real-time data from sales, inventory, and customers’ shopping habits, agentic AI can predict demand and automatically place orders for restocking. This not only streamlines the supply chain but also ensures that Walmart’s shelves are always stocked with products that customers want, ultimately leading to increased sales and customer satisfaction.

But that’s not all. Walmart is also looking at using agentic AI to enhance its online shopping experience. With more and more customers turning to online shopping, it has become crucial for retailers to provide a seamless and personalized experience to stay ahead in the competitive market. Agentic AI can help Walmart analyze customers’ browsing and purchase history and suggest products that align with their preferences and needs. This not only improves the overall shopping experience but also increases the chances of upselling and cross-selling, leading to higher revenues for the company.

Moreover, Walmart’s plan to implement agentic AI also has significant benefits for its employees.